JIBRI Policies

SHIPPING & DELIVERY

Everything is handmade in Atlanta, GA. Because of this, garments are mailed out within 21 business days after receipt of the payment. Please allow 30 days for custom pieces. Rush shipping is available for an additional fee. 

US Shipments
I ship most orders USPS 2-3 Priority with tracking. 
*** Please allow the listed days for the completion of your garment. All garments will be mailed out within 21 business days. I'll do my best to get it out sooner but I do not guarantee rush requests unless the rush option at checkout is added.***

Outside of the US
I ship first class which takes 1-3 weeks to ship and is cheaper for you. Faster shipping options are available for an additional fee. 

Customs
Shipments to foreign countries sometimes get held up in customs. I have no control over this. If you are overseas and need the package by a specific date, let me know so that we can discuss faster shipping options. I am obligated to disclose the contents and value of goods shipped to international destinations. International buyers are responsible for custom duties, taxes and fees that may be assessed by your government or postal services.

RETURNS & EXCHANGES

If for any reason you are not satisfied with your purchase, please return it to us within 7 days of delivery for exchange or instore credit only. All returns must be postmarked within 7 business days of receipt. Item must not be worn or altered. Custom orders are final. Samples are as is. Sample purchases are final.

If you have any questions, please contact Customer Service at customerservice@jibrionline.com or 678-534-7655, Monday - Friday 9am - 5pm EST.